Returns & Exchange
How do I return & exchange?
Visit our returns center:
Enter your ORDER NUMBER and EMAIL ADDRESS
Follow the instructions and select the items you want to return
Once your request is approved, you will get a confirmation email with shipping guidelines
What items are returnable?
Within 07 days of Order Delivery.
Must be unused and original condition.
In the original packaging with all the tags intact.
What items are non-refundable?
The following items cannot be returned:
The item I received/ delivered is damaged!
If the purchased product is faulty, reach out to us within 7 days of the delivered date.
What are the refund options?
The following refund options are supported:
Refund to the original payment method.
In case of COD orders, we will either issue an equivalent value discount voucher or transfer to your bank account depending on your choice (Please note: Actual cash handling charges will not be refundable if COD amount is refunded to a bank account)
How do I ship back the items?
We will initiate a return pickup from our logistics partner within 1-2 days of your return request.
How soon will I get my refund?
Once your returned item is received and inspected, you will be notified via an email. You will also be informed about the approval or rejection of your refund request. If approved, the refund request will be processed within 1 – 2 business days after approval.
Note:
In case return pickup service is not available on your pincode, we would request you to return same to us through a reliable logistics service that offers complete shipment tracking & we will issue a coupon of shipping charge expenses done (Please note sharing of receipt is mandatory).
For items that you bought on discount or from the sale, the refund will be in form of a Full Value Discount Voucher. The only charges that will not be refunded are the COD charges. There will be no returns or exchanges applicable on any promotional or discounted items.
We request you not to return any item where some usage marks are visible because of usage. We will be unable to process your refund or exchange of money if any item where some usage marks are visible .
In case of damaged items, please inform our Support Team within 48 hours of receipt
If you have any queries regarding return or refund, reach out to us at : support@we4deals.com; we4deals@gmail.com